1.What information do we collect?
Personal information you give us
We collect personal information that you voluntarily provide when you register, contact us, or use any of our services (such as creating a pitch deck). The exact information we collect depends on your interactions with us, the choices you make, and the products and features you use.
This may include:
- Personal information. Names, email addresses, usernames, passwords, contact preferences, contact or authentication data, billing addresses, debit/credit card numbers, job titles, company names, business details you input for pitch decks, and other similar information.
- Payment data. Information necessary to process payments, such as your payment instrument number and the security code associated with it.
- Content you create. When you use our AI tool to generate pitch decks, we collect the content and information you input — including business ideas, financial projections, market analysis, and any other data you provide for the purpose of generating your deck.
Information collected automatically
We automatically collect certain information when you visit, use, or navigate the services. This information doesn't reveal your specific identity (like your name or contact details) but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our services.
2.How do we use your information?
We use personal information collected via our services for a variety of business purposes:
- Account management. To facilitate account creation and login, manage user accounts, and send administrative information.
- Service delivery. To operate and provide the AI pitch deck generation tool and any other services you request.
- Customer support. To respond to enquiries and offer support.
- Testimonials. To post testimonials on our services that may contain personal information (we'll always ask first).
- Service protection. Fraud monitoring and prevention, and to enforce our terms, conditions, and policies.
- Marketing. To send marketing and promotional communications. You can opt out of marketing emails at any time.
3.Will your information be shared with anyone?
We may process or share your data based on the following legal grounds:
- Consent. Where you've given us specific permission to use your information for a particular purpose.
- Legitimate interests. Where it's reasonably necessary to achieve our legitimate business interests.
- Performance of a contract. Where we've entered into a contract with you and need to process information to fulfil it.
- Legal obligations. Where we're legally required to disclose information to comply with applicable law.
4.How long do we keep your information?
We'll only keep your personal information for as long as it's necessary for the purposes set out in this notice, unless a longer retention period is required or permitted by law. When we no longer have a legitimate business need to process your information, we'll either delete it or anonymise it.
5.How do we keep your information safe?
We've implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the internet or storage technology can be guaranteed to be 100% secure. We can't promise hackers, cybercriminals, or other unauthorised third parties will never defeat our security — but we work hard to make it as unlikely as possible.
6.What are your privacy rights?
In some regions (like the EEA, UK, and California), you have certain rights under applicable data protection laws. These may include the right to:
- Request access to and obtain a copy of your personal information
- Request rectification or erasure of your personal information
- Restrict the processing of your personal information
- Where applicable, request data portability
- Object to direct marketing
To exercise any of these rights, email us at support@mypitchdecks.com or use the contact form. We'll respond within the timeframes set by applicable law.
7.How can you contact us?
If you have questions or comments about this privacy notice, get in touch:
- Email: support@mypitchdecks.com
- Support: support@mypitchdecks.com
- Through the app: contact form
MyPitchDecks is operated by DadLink Technologies Limited.