What is a Master Service Agreement (MSA)?

A Master Service Agreement (MSA) is a foundational contract between two parties that outlines the general terms and conditions for an ongoing service relationship. Specific projects or services are then detailed in separate Statements of Work (SOWs) that fall under the umbrella of the MSA.

Why use an MSA instead of individual contracts for each project?

An MSA streamlines the contracting process for multiple projects by establishing common legal and business terms upfront. This means only project-specific details need to be negotiated in each SOW, saving time and legal costs.

What are key clauses in a Master Service Agreement?

Key clauses typically include payment terms, intellectual property rights, confidentiality, warranties, limitations of liability, term and termination, dispute resolution, and how Statements of Work will be incorporated.

Is this MSA template customizable?

Yes, our Master Service Agreement template is designed to be fully customizable to fit the specific needs of your business and the nature of the services being provided or received.

Master Service Agreement (MSA) Template - Professional Contract

Agreement Information

MSA Number:

Agreement Date:

Effective Date:

Initial Term:

Renewal Terms:

Estimated Total Value:

Client Information

Client Company Name:

Client Type:

Client Address:

Primary Contact:

Contact Title:

Phone:

Email:

Authorized Signatory:

Signatory Title:

Service Provider Information

Provider Company Name:

Provider Type:

Provider Address:

Primary Contact:

Contact Title:

Phone:

Email:

Professional License/Registration:

Authorized Signatory:

Signatory Title:

Service Categories & Scope

Primary Service Categories:

Consulting and Advisory Services

Software Development

IT Services and Support

Design and Creative Services

Marketing and Digital Services

Maintenance and Support

Training and Education

Project Management

General Service Description:

Service Delivery Model:

Service Level:

Statement of Work (SOW) Framework

SOW Creation Process:

SOW Approval Authority:

Minimum SOW Value:

Maximum SOW Value:

Required SOW Elements:

Pricing Framework

Primary Pricing Model:

Currency:

Standard Hourly Rate (if applicable):

Premium/Overtime Rate:

Annual Rate Adjustment:

Expense Reimbursement:

Payment Terms

Payment Terms:

Invoicing Frequency:

Late Payment Fee:

Preferred Payment Method:

Invoice Requirements:

Performance Standards & SLAs

Response Time:

Business Hours:

Escalation Process:

Quality Standards:

Performance Metrics:

Reporting Requirements:

Legal and Compliance

Governing Law:

Dispute Resolution:

Liability Limitation:

Indemnification:

Confidentiality Scope:

Intellectual Property Ownership:

Termination and Changes

Termination Notice Period:

Termination for Cause:

Change Management Process:

Individual SOW Termination:

Post-Termination Obligations:

Insurance and Risk Management

Required Insurance Coverage:

General Liability Insurance

Professional Liability Insurance

Cyber Liability Insurance

Workers' Compensation

Automobile Liability

Minimum Coverage Amount:

Certificate of Insurance:

Additional Insured Requirements:

Additional Terms

Service provider is independent contractor

Exclusive service provider relationship

Background check required for personnel

Security clearance required

Special Conditions or Requirements:

Master Service Agreement Generator